Introduction to Profiles

Profiles are a personalization feature that allows customization of the sender's identity in your Threadly messages. This includes the profile name and photo.

Here’s an example:

Benefits of Using Profiles

  • Branding: Create a consistent, recognizable sender identity across messages

  • Trust: Use personalized sender names and photos to improve recipient recognition

  • Professionalism: Represent different departments, teams, or roles with distinct profiles

  • Engagement: Increase open and response rates by making messages feel more personal

  • Flexibility: Easily switch between different sender identities for various communication needs

Practical Use Cases

  • Customer support teams can use individual representative profiles

  • Marketing teams can create branded sender identities

  • Sales teams can personalize outreach with individual team member profiles

  • Different business units can maintain unique communication styles

The core value is transforming generic, impersonal messaging into more targeted, recognizable, and trustworthy communication.



Profiles